Frequently asked questions

If you can’t find an answer to your question below, please do call us on 01348 837709 or contact us.

When can i stay in the new Preseli Venture accommodation? +

The Eco Barn (sleeps 8) will be bookable online from July 2024. If you’d like to reserve dates before that, please do get in touch.

We will be renovating the Eco Lodge into several self-contained Eco Lodges over the course of 2024 and 2025. We hope to launch the first one in the winter of 2024, which will sleep 2 people.

Do I need to have any experience? +

No experience is necessary to take part in any of our activities unless you are joining us for a sea kayak course in which case experience level will be stated on the page. For most activities, the providers we work with will ask that you have a reasonable level of fitness and are happy in the water (if applicable to the activity, e.g. coasteering) and a basic ‘doggy paddle’ is fine.

What if the weather is bad? +

With over 100 miles of stunning Pembrokeshire Coast National Park coastline, in bad weather it’s more than likely your guide can choose a sheltered location. Your guide will get in touch with you before the session if it can’t go ahead. For example if the sea is completely flat on a day you’ve booked surfing, you may be offered a different day when swell is forecast, a more suitable activity on the day such as SUP boarding, or a refund if neither option work for you. Please check the terms and conditions of each provider we work with before booking.

Are the instructors qualified? +

All of the activity guides we work with are experienced and fully qualified with National Governing Body Awards for the adventure activities, First Aid, and surf life-saving certificates. They are committed to providing exciting yet safe activities that bring new challenges in a supported way.

Am I insured to take part in the activities? +

When you’re purchasing travel insurance for your trip, we recommend that you ensure you’re covered for adventure activities.

Can I wear my glasses when coasteering? +

Yes, if you don’t have contacts you can wear your glasses. It’s a good idea to buy a retaining strap for your glasses before you come.

Can I wear my own wetsuit? +

In most situations, you are welcome to wear your own kit, but it’s best to check its suitability with the activity guide when you arrive at the location.

Do I need to be fit for the activities? +

Most of the activity providers we work with will ask that you have a reasonable general level of fitness, for example you can run up and down the stairs without feeling faint or overly short of breath. You do not have to be superman or superwoman! To take part in the activities, you don’t need to have previous experience and you don’t need to be particularly ‘outdoorsy’, just come equipped with a ‘go for it!’ attitude.

Can I come along on my own? +

Yes, solo travellers are more than welcome to stay with us. You’re welcome to book activities as a solo traveller but please do bear in mind activities usually have a minimum number of people required to run so you may be asked to join an existing family or group if your trip doesn’t meet required numbers.

Will I be safe on adventure activities? +

We assume that you understand that there is risk involved in the activities offered. High energy natural environments such as the Pembrokeshire Coast National Park are constantly changing; wind, rain, surf, ocean waves, gravity, wildlife and multi-tactile surfaces combine to produce an environment from which risk can never be totally eliminated. The exhilaration and adventure of exploring such environments is what we’re all about. Our activity partners always seek to minimize and manage these risks by providing the relevant equipment and experienced, qualified instructors who are supplied with up to the minute weather forecasts, trained in risk assessment and operate according to the sports governing body guidelines and in-house procedures.It is up to you to listen carefully to what they say, and act upon their instructions. We believe that Adventure, in all its diverse forms, is an essential component of life and we want you to take care, and have a good time!