FAQs

Frequently Asked Questions


If you can’t find an answer to your question below, please do call us on 01348 837709 or contact us.

Activities

Do I need to have any experience? +

No experience is necessary to take part in any of our activities unless you are joining us for a sea kayak course in which case experience level will be stated on the page. For most activities, the providers we work with will ask that you have a reasonable level of fitness and are happy in the water (if applicable to the activity, e.g. coasteering) and a basic ‘doggy paddle’ is fine.

What if the weather is bad? +

With over 100 miles of stunning Pembrokeshire Coast National Park coastline, in bad weather it’s more than likely your guide can choose a sheltered location. Your guide will get in touch with you before the session if it can’t go ahead. For example if the sea is completely flat on a day you’ve booked surfing, you may be offered a different day when swell is forecast, a more suitable activity on the day such as SUP boarding, or a refund if neither option work for you. Please check the terms and conditions of each provider we work with before booking.

Are the instructors qualified? +

All of the activity guides we work with are experienced and fully qualified with National Governing Body Awards for the adventure activities, First Aid, and surf life-saving certificates. They are committed to providing exciting yet safe activities that bring new challenges in a supported way.

Am I insured to take part in the activities? +

When you’re purchasing travel insurance for your trip, we recommend that you ensure you’re covered for adventure activities.

Can I wear my glasses when coasteering? +

Yes, if you don’t have contacts you can wear your glasses. It’s a good idea to buy a retaining strap for your glasses before you come.

Can I wear my own wetsuit? +

In most situations, you are welcome to wear your own kit, but it’s best to check its suitability with the activity guide when you arrive at the location.

Do I need to be fit for the activities? +

Most of the activity providers we work with will ask that you have a reasonable general level of fitness, for example you can run up and down the stairs without feeling faint or overly short of breath. You do not have to be superman or superwoman! To take part in the activities, you don’t need to have previous experience and you don’t need to be particularly ‘outdoorsy’, just come equipped with a ‘go for it!’ attitude.

Can I come along on my own? +

You’re welcome to book activities as a solo traveller but please do bear in mind activities usually have a minimum number of people required to run so you may be asked to join an existing family or group if your trip doesn’t meet required numbers.  Solo travellers are more than welcome to stay with us, we recommend staying at Loom Cottage.

Will I be safe on adventure activities? +

We assume that you understand that there is risk involved in the activities offered. High energy natural environments such as the Pembrokeshire Coast National Park are constantly changing; wind, rain, surf, ocean waves, gravity, wildlife and multi-tactile surfaces combine to produce an environment from which risk can never be totally eliminated. The exhilaration and adventure of exploring such environments is what we’re all about. Our activity partners always seek to minimize and manage these risks by providing the relevant equipment and experienced, qualified instructors who are supplied with up to the minute weather forecasts, trained in risk assessment and operate according to the sports governing body guidelines and in-house procedures.It is up to you to listen carefully to what they say, and act upon their instructions. We believe that Adventure, in all its diverse forms, is an essential component of life and we want you to take care, and have a good time!

Where can i find the activities terms and conditions? +

You can read about our activity booking policy here.

Accommodation

Is there anywhere to store my adventure kit and bikes? +

Yes, we have a large storage shed onsite dedicated to storing outdoor kit such as surfboards, kayaks, SUP boards, paddles, bouyancy aids, helmets,  bicycles. There is no extra charge for using this facility.

Is there anywhere i can wash my wetsuit? +

Yes! Just outside the activity shed there is a covered area where we have wetsuit washing facilities using collected rainwater, as well as hanging space undercover. There is no extra charge for using this facility.

Can i bring my dog? +

Dogs are more than welcome at Preseli Venture. You can expect to find:

  • Private and communal outdoor spaces for sniffs and sunshine.
  • Functional utility areas to stow sandy kit, muddy wellies, and dog gear.
  • Dog towels provided for salty swims, rainy days, and mucky paws.
  • Welcome pack with local pet suppliers, groomers, vets, and daycare, a curated list of dog-friendly cafés, pubs and restaurants as well as clear guidance on seasonal beach restrictions so you can plan stress-free days out.

Check out our Dog Friendy Guide to Pembrokeshire for more ispiration.

Is any of the accommodation wheelchair accessible? +

Loom Cottage is fully wheelchair accessible and you can read our detailed accessibility statement for Loom Cottage here.

Is there anywhere to eat nearby? +

A short walk up to Mathry village (20 minutes, quiet lanes and brideway) brings you to the Farmer’s Arms, a delightfully cosy traditional country pub serving local brews and hearty meals.

A longer walk (40 minutes, quiet lanes, woodland walk, coast path) which can incorporate the two beaches of Abermawr and Aberbach, brings you to Melin Tregwynt, a working woollen mill with a pretty brookside cafe.

There are many more wonderful pubs, cafes, and restauraunts just a short drive away.

For more information, read our guides to local pubs and restaurants. A more detailed list is provided in your Welcome Pack.

Can i get takeaways delivered to Preseli Venture? +

Yes! We’re off the beaten track so you might not find all your usual favourites delivering to Preseli Venture. However, we work with a local gourmet food company who has a vibrant menu and offers deliveries. They also offer a private dining experience at your holiday rental for 6+ people. More information on how to order takeaways or book private catering can be found in your Welcome Pack when you book.

Where can i shop for groceries locally? +

A detailed list of grocery shops is provided in your rental’s Welcome Pack. 

There is a medium sized Co-op in Fishguard (15 mins drive) as well as a bakery, delicatessan, green grocers and health foods shop.

You will be spoilt for choice with larger supermarkets and specialist shops in Haverfordwest (25 mins drive).

There are also some fantastic farm shops nearby selling local produce.

If you’d prefer your groceries delivered, we recommend a C&M local produce box which includes fruit and veg, meat, dairy, bread and your cupboard essentials. Tesco and Co-op also deliver to our address.

 

How do i find the Rental Agreement and House Rules for the property i’ve booked? +

The Rental Agreement can be found here. Please familiarise yourself with the agreement at the point of booking.

After booking the Eco Barn or Courtyard Cottages, a set of House Rules will be sent to you by email. These will also be available in print at the property. These are unique to the Vacation Rental Property you have booked.

These will both be published in your Welcome Pack. 

Where can I find my Welcome Pack? +

After you’ve booked your stay, you’ll be sent an email close to the time of your arrival containing your digital Welcome Pack. There will also be a paper copy at your rental to read at your leisure.

Can i reach Preseli Venture via public transport? +

It’s very easy to reach us via public transport, here’s a handy guide.

Download our free guide to organising a car-free adventure holiday here.

You may also be interested in our self-guided walking holiday, which makes use of public transport to walk a cinematic stretch of the world-famous Pembrokeshire Coast path between Newport and Solva.

 

Where can I find out what’s going on in the local area? +

Your Welcome Pack includes a list of the annual events in Pembrokeshire we think are worth checking out.

You can also see what’s happening locally on Visit Pembrokeshire’s website.