BOOKING TERMS & CONDITIONS
Making a Booking and Making a Payment
An adventure break will be reserved on receipt of a deposit of 50% of the holiday or course fee and a completed booking form. This deposit payment is non-refundable. Upon receipt of the correct deposit and the completed booking form Preseli Venture will send you a Confirmation of Booking detailing the activity(ies), dates and numbers booked and setting out the final balance due from you and its date of payment (full payment is due 3 weeks before holiday start date in all cases). If you have paid by credit or debit card Preseli Venture will automatically debit the payment on this date. In the event of failure to make this payment by the due date we reserve the right to treat the booking as cancelled.
Your Health and Fitness, and details of your stay at the PV lodge
All persons taking part in sporting activities should be in good health and have a reasonable basic level of fitness. All participants in water-based activities must be able to swim.
Group Bookings
If you are organising activities for a group you must ensure all participants are aware of the booking terms and conditions, clothing details and directions to Preseli Venture. In the case of Group Bookings the 50% initial payment cannot be transferred to another member’s outstanding payment balance but may be used
as the initial payment for a new group member.
Insurance
You are advised to take out a holiday insurance policy that covers you for cancellation (under the policy terms), accident and property whilst taking part in adventure activities. Preseli Venture provide a specialist policy, arranged by Infinity Insurance Solutions for UK residents that covers all outdoor activities offered.
Personal adventure travel insurance can be purchased at:
Activity Safe
Cancellations
In the event of a cancellation or a 'no show' by the client Preseli Venture does not give refunds or offer an alternative date.
Your insurance policy will cover cancellation costs if the reason for cancelling is covered by the policy (less an excess). Please note that certain specialist courses require a minimum number of participants to go ahead. In the unlikely event that minimum numbers are not met Preseli Venture will offer you an alternative date or a full refund.
Statement regarding image use
From time to time Preseli Venture may wish to use photographs taken during your activity or event for marketing purposes. We assume you are happy with us using your image in this way. Please advise us if you are not happy for an image which includes you to be used.
A STATEMENT REGARDING OUTDOOR ACTIVITIES AND RISK
We at Preseli Venture assume that our clients understand that there is risk involved in the activities that we provide.
High energy natural environments such as the Pembrokeshire Coast National Park are constantly changing; wind, rain, surf, ocean waves, gravity, wildlife and multi-tactile surfaces combine to produce an environment from which risk can never be totally eliminated.
The exhilaration and adventure of exploring such environments is what Preseli Venture is all about. We seek to minimize and manage these risks by providing relevant equipment and experienced, qualified instructors. Our instructing staff are professionals who operate according to the guidelines set down for each activity by individual governing bodies and our own in-house safety procedures. They are supplied with up to the minute weather forecasts and trained in risk assessment. It is up to you to listen carefully to what they say, and act upon their instructions. We believe that Adventure, in all its diverse forms, is an essential component of many people’s lives.
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